At Doon Communication, we value your privacy and are committed to protecting your personal data. This policy explains how we collect, use, and safeguard your information when you visit our website or use our services.
1. Information We Collect
We collect information that you voluntarily provide to us when you:
- Fill out an enquiry form for Mobiles or Home Appliances.
- Request a CCTV installation quote.
- Contact us via WhatsApp (Joinchat) or call our store.
- This information may include your name, phone number, email address, and delivery/installation address.
2. How We Use Your Information
We use the collected data to:
- Process your orders for electronic items and gadgets.
- Provide after-sales support and warranty assistance.
- Coordinate CCTV site surveys and installations.
- Send you updates about new arrivals or special discounts at Doon Communication.
3. Data Protection
We implement a variety of security measures to maintain the safety of your personal information. Your data is never sold, traded, or transferred to outside parties, except for trusted third parties who assist us in operating our website or servicing you (e.g., delivery partners).
4. Cookies
Our website uses cookies to enhance your browsing experience and analyze site traffic through tools like Site Kit by Google. You can choose to disable cookies through your browser settings if you prefer.
5. Third-Party Links
Occasionally, we may include links to third-party products or services on our website (such as manufacturer websites or payment gateways like UPI QR Code). These third-party sites have separate and independent privacy policies. We, therefore, have no responsibility for the content and activities of these linked sites.
6. CCTV Surveillance
Please note that for customers opting for CCTV installation, the data recorded by your cameras is stored locally on your devices (DVR/NVR) and is not accessible by Doon Communication unless explicitly requested by you for technical support.
7. Consent
By using our website, you hereby consent to our Privacy Policy and agree to its terms.
Contact Us
If you have any questions regarding this privacy policy, you may contact us using the information on our Contact Us page.